Strategic Customer Success Manager, Managed Services

CDW is a Fortune 500 technology solutions provider seeking a Customer Success Manager to proactively engage a mid-tail portfolio, drive adoption, and ensure renewal readiness. You will partner with Sales, Renewals, and Service Delivery to deliver measurable outcomes and value realization for our customers.

In this role, plan engagements, run business reviews, identify risks early, and maintain strong relationships across stakeholders to ensure renewal success and high customer satisfaction.

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