Senior Account Executive

Job Description Role: Senior Account Executive Reports to: Group Account Management Director Location: Kings Cross, London

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

What you’ll do

• Deliver consistent, reliable and friendly service for all MiQ clients
• Ensure campaign operations are seamless
• Resolve client issues quickly and without fallout
• Support on client entertainment

Campaign Management

• Support programmatic and social media campaigns and integrated activations, collaborating with internal teams to bring creative, audience-first ideas to life
• Project manage build of creative assets and other campaign setup requirements
• Manage campaign setup
• Monitor pacing and performance of campaigns and drive upweight of activity where appropriate
• Manage, use creative ability to tell a story and deliver post campaign reporting and insights

Administrative Support

• CRM (Salesforce) – IO management & understanding of Sales’ pipeline
• Obtain PO details to enable smooth client billing
• Reconciliation of bookings

Technical Support

• Implement tracking pixels. Troubleshoot campaign issues as they arise.
• Good understanding of DSPs and social platforms.
• Good understanding of pixels and tag-management systems.

Commercial mindset

• Identify upselling and cross-selling opportunities through a strategic, data-driven approach.
• Begin developing an understanding of how to grow accounts by building strong client relationships through regular hotdesking and client meetings.

What you’ll bring

• Client facing and customer service experience
• Minimum 3 years in an advertising/media agency or owner (or similar) Account Management / Client Services/ Sales Support / Ad-Ops background
• Knowledge of the programmatic/social media space
• Curiosity about the wider digital ecosystem and a desire to build product knowledge across display, video, audio, CTV, DOOH and YouTube
• Strategic thinking: the ability to connect client objectives, campaign performance, audience insights and industry trends to shape smart recommendations
• Commercial curiosity and confidence to spot opportunities for upselling, cross-selling and growing client relationships
• An instinct for turning data into clear, compelling stories and proactively bringing fresh ideas, tests and solutions to clients
• High attention to detail
• Organisational skills
• Proactive attitude
• Willingness to learn
• Excellent communication skills
• Alignment with MiQ’s core values/culture
• A can-do attitude, with a dream to grow alongside us

What’s in it for you MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work.

Benefits

• A hybrid work environment
• New hire orientation with job-specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

What We Value In Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We hold each other accountable. We win and lose as a team
• Agility – We anticipate the unexpected, embrace and adapt to change
• Courage – We dare to think unconventionally

Equal Opportunity Employer

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If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

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