Business Manager

Overview

In this role you drive the sales support function for the dealership, shaping deals and presenting options to customers after qualification by the sales team. You ensure compliant information across financial and insurance products and support the ActiveSales process to hit department targets. You interact with customers and colleagues to maximize satisfaction while promoting add-ons, finance, warranties and protections. This role blends relationship-building with negotiating under pressure to deliver results.

Pay / Benefits

• company car
• 25 days holiday plus bank holidays
• pension
• Share Incentive Scheme
• Colleague Purchase Scheme
• online rewards platform with discounts

Responsibilities

• Support the sales team by building and presenting customer deals after qualification
• Ensure accurate information on financial and insurance products and compliance
• Drive performance of the department and support management of daily actions
• Engage in first and second-facing customer activity to support sales
• Sell new and/or used vehicles with add-ons including finance, protection, warranty and insurance
• Maintain high levels of customer satisfaction through professional interactions
• Work under pressure, negotiate effectively and use initiative
• Possess a full UK Driving Licence and participate in pre-employment checks

Key requirements

• Previous experience in a business or sales management role (ideally automotive)
• Strong understanding of financial and insurance product regulations
• Excellent written and verbal communication
• Ability to manage customer interactions professionally and efficiently
• Customer-centric mindset with passion for exceptional service
• Full and valid UK Driving Licence
• DBS and reference checks as part of employment checks

• relationship building
• communication
• under pressure performance
• initiative
• knowledge of financial and insurance product regulations
• sales process awareness (ActiveSales)

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