Branch Customer Experience Champion

HSBC is hiring a Customer Service Consultant to provide outstanding service, educate customers on digital platforms, and promote financial inclusion. You’ll identify vulnerable customers, support complex banking needs, and help customers choose the right options.

The role includes coaching and development through HSBC’s learning platform, with a 9‑day in-branch training program. The position works 35 hours per week, Monday to Friday 09:00–17:00 and Saturday 09:00–13:30, with a starting salary of

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