Customer Care Advisor – Hybrid (London) – Maternity Cover

Lottie is recruiting a Customer Care Advisor to support families navigating the social care landscape from its London Bridge office. This maternity-cover role offers a hybrid setup with two core office days weekly and an initial six-month contract, with potential extension depending on business needs.

You will build trusted relationships, facilitate personalised care matching, and represent the brand with warmth while feeding customer insights back to product teams.

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