Customer Service Administrator

We are currently recruiting for a Customer Service Administrator on a temp to perm basis.

This is a great opportunity to join an established Swindon based company, working within the Customer Service / Planning team.

As a Customer Service Administrator you will provide high-quality administrative support and deliver excellent customer service to key clients and external partners.

About the Customer Service Administrator Role:

• Working hours are Monday to Friday, 9am-5:30pm
• Annual salary £27,936 per annum
• Office based role in Swindon (SN3)
• Temporary to permanent role
• Start date is October 2026

Duties & Responsibilities for the Customer Service Administrator role:

• Invoice preperation, data checks & validation
• Responsibilty for raising & reconciling weekly invoices
• Process cancellations & postponements
• KPI management
• Creating Custoner reports
• Prepping Driver packs
• Support the Customer Service function

Skills, Qualifications & Experience required for the Customer Service Administrator role:

• Excellent attention to detail
• Microsoft Office in particular Excel – Intermediate level
• Good numeracy & literacy skills
• Excellent time management skills, with the ability to work to strict deadlines
• Ability to prioritise, work independently and reach defined targets
• Good interpersonal skills – able to deal with people at all levels
• Passionate about delivering customer service excellence

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