Keen to join a company that champions growth and development?
Join a multi-award-winning cyber security specialist, established in 2015 with a mission to give organisations comple visiblity and control over cyber risk through claery defined, measurable, and cost-effective solutions.
A newly created opportunity exists for a Cyber Security Engineer to join a growing managed services team based in Fareham, Hampshire, responsible for the deployment and in-life support of cybersecurity services across a client base. The ideal candidate will work within a team delivering and maintaining both client-facing services and back-end infrastructure, spanning EDR, vulnerability management, SIEM/SOAR, email filtering, and user training, and will need to be eligible for SC clearance, which will be sponsored.
Responsibilities:
- Deploy cybersecurity services across the client base including EDR platforms (SentinelOne, CrowdStrike, Microsoft Defender), vulnerability management (Qualys, CheckRed CSPA), email filtering (Mimecast, FortiMail), SIEM/SOAR (FortiSIEM, FortiSOAR), Microsoft Sentinel, user training and phishing simulation (KnowBe4, CybSafe), and other Fortinet products (FortiDLP, FortiAnalyzer, FortiDeceptor, FortiNDR)
- Deploy Linux VMs supporting SIEM and SOAR platforms
- Follow and maintain documented rollout processes to a high standard
- Monitor the health of cybersecurity infrastructure (client-based and internal) and investigate alerts as required
- Respond to client support queries, providing effective and efficient resolution of in-life issues
- Proactively identify potential service issues and work with clients and colleagues to ensure continuity of service
- Plan and execute projects to improve existing services and roll out new products
- Use the ITSM platform (Ivanti) to track deployments, incidents, problems and changes
- Support the internal IT function including user onboarding/offboarding, laptop builds, access management via Entra, endpoint configuration via Intune, and troubleshooting
- Assist in development, handover and documentation of new services and transition into live SOC operation
- Identify security incidents within client estates not detected by standard SOC operations and elevate as required
- Communicate with clients via telephone, IM and email in a professional manner at all times
Skills/Must Have:
- Practical IT support experience covering desktop, server and networking
- Minimum 12 months as 1st/2nd line support at a managed service provider, or 2 years in a traditional IT support role
- Eligible to obtain SC clearance (sponsored by the business)
- Understanding of cybersecurity issues, latest developments, risks and solutions
- Ability to self-manage workload and meet deadlines
- Strong attention to detail across all aspects of the role
- Customer-service oriented with a problem-solving attitude
- Good written and verbal communication skills, able to engage non-technical audiences
- Strong team player with a desire to share knowledge
Benefits:
- Hands-on exposure to a broad and current cybersecurity technology stack, SentinelOne, CrowdStrike, Microsoft Defender, Qualys, Microsoft Sentinel, FortiSIEM, FortiSOAR, Mimecast, KnowBe4 and more across a varied managed services client base.
- A structured personal development programme with vendor qualification support and quarterly objective reviews, giving you a clear path to grow your technical expertise and certifications.
- The variety of both client-facing service delivery and internal IT function support, keeping the role broad and giving you exposure across the full technology lifecycle from deployment through to in-life management.
Salary:
- Up to £35k
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