First-Line IT Support Apprentice – Remote Work & Training

QA is offering a First-Line Service Desk Apprenticeship in the UK. You’ll be the first point of contact for customers, diagnosing issues and guiding users to resolution with honesty and clarity.

The role demands a genuine people person who stays calm under pressure, with strong communication and a willingness to learn. 37.5 hours weekly, funded training, modern laptop, remote setup, parking, and Perkbox access.

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