Desktop Support Engineer – 2nd Line IT Helpdesk

Together is seeking a Desktop Support Engineer to join the Service Desk, providing proactive IT support across the business from our office in Cheadle. You will handle incidents via phone, email, and on-site interactions, manage the support queue, and maintain accurate records while collaborating with IT teams to improve services.

The role emphasizes ITIL alignment, knowledge sharing, and contributing to projects, with focus on secure, reliable endpoint support and RBAC-aware administration.

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