Senior IT Support Engineer – Hybrid MSP Role

Escape is seeking an IT Support Engineer to join a busy team in Edinburgh or surrounding areas. The role is hybrid, with on-site client work typically 1–2 days per week and hands‑on support across Microsoft 365, servers, networks and endpoints.

You’ll investigate root causes, take ownership of incidents and drive them to resolution while maintaining documentation and sharing knowledge with peers. A full UK driving licence is required.

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