Remote Part-Time Clinical Complaints & Governance Lead

Ranworth Medical Group is seeking an experienced Clinical Complaints Handling Specialist for a part-time role (15 hours per week) with remote working options. The role focuses on leading investigations, reviewing records, and communicating with patients to ensure fair, compassionate responses while driving learning for service improvement.

The candidate should have strong UK primary care knowledge, excellent communication, and a clinical governance mindset; GP background is preferred but other

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