Customer Care Dispatch Specialist

Company: OTIS LIMITED
Apply for the Customer Care Dispatch Specialist
Location: Leicester
Job Description:

Otis is seeking a CCC-Dispatcher to coordinate work orders and communicate with field technicians. You will dispatch WOs after remote issue verification and provide customer ETAs to ensure timely service.

You will manage availability, keep WOs updated in the CRM for visibility, and maintain high call quality under pressure. You may perform admin tasks and support other CCC teams as needed. Otis values safety, quality and teamwork.

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Posted: October 4th, 2026