CRM & Systems Analyst: Insight-Driven Growth

adi Group Services is seeking a Systems and CRM Analyst to join the Group Services team in Birmingham. You will manage and optimise the Pipedrive CRM and wider business systems, ensuring data quality, accurate reporting, and actionable insight for sales and operations.

You”ll provide first-line support, develop dashboards, and drive continuous improvement across processes. The role offers a proactive environment with opportunities to influence how data is used across the business.

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