Water & Wastewater Customer Experience Analyst

Company: United Utilities
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Job Description:

United Utilities in the United Kingdom seeks a customer-focused professional to improve satisfaction across the water network. You will inform customers throughout their journey, from issue reporting to job completion.

The role emphasizes proactive issue identification, timely updates, and escalation handling. It is a permanent, full-time onsite position with a 37-hour work week, offering a competitive benefits package and career development.

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Posted: October 4th, 2026