Customer Service Advisor — Fast-Paced Support Champion

Company: Dpdgroup
Apply for the Customer Service Advisor — Fast-Paced Support Champion
Location: Basingstoke
Job Description:

DPD is seeking a Customer Services Advisor to support our customer services team in handling parcel delivery queries, PODs, and issues with missing deliveries. You will work with Drivers, Shift Managers and Operations Managers to resolve problems efficiently and professionally.

The role emphasizes strong communication, a proactive approach to problem solving, and a commitment to excellent customer service. The position offers a competitive salary and benefits, with occasional Saturday work.

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Posted: October 4th, 2026