Damp & Mould Housing Champion

Stonewater is searching for a compassionate Customer Partner in the Damp, Mould and Disrepair Team in Coventry. You will manage a varied caseload, build strong relationships with customers and partners, and advocate for digital services while maintaining a personal, human touch in every interaction.

You will handle complex enquiries, support vulnerable customers, and collaborate with internal and external teams to achieve positive outcomes.

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