Assistant Store Manager

In the UK, we’re proud to operate as Tefal, a leading UK brand, specialising in small Electrical Appliances and Cookware. We’re big on air fryers, pressure cookers, blenders, steam irons, vacuum cleaners and many more. And of course, frying pans with the thermo-signal (red circles in the middle). We’re thrilled to be partnered with the famous chef, Jamie Oliver and collaborate with other brands like Nespresso as part our fantastic range of coffee machines.

What we need you to do:

• Lead by example on the shop floor, inspiring the team to exceed sales targets and deliver outstanding customer service.
• Take charge of the store confidently in the Store Manager’s absence.
• Support recruitment, onboarding, coaching and ongoing development of Supervisors and Sales Advisors.
• Ensure the team builds and maintains strong product knowledge.
• Motivate the team with a positive, customer-first attitude and encourage a culture of continuous improvement.
• Welcome every customer warmly and create memorable, engaging shopping experiences.
• Analyse store performance and take proactive action to boost results.
• Ensure stock accuracy through regular audits and strong operational control.
• Champion all health & safety standards, ensuring a safe and compliant working environment.

What we need from you:

• Proven experience as a Senior Supervisor or Assistant Manager in a busy retail environment.
• Customer-focused mindset with a passion for delivering best-in-class service.
• Focused on achieving targets and motivated by delivering strong financial results
• Clear communicator, able to manage expectations in store and communicate performance.
• Ability to plan, organise and manage your own workload and that of others.
• IT literate and competent use of Microsoft Office packages.
• Strong leadership with a focus on mentoring and influencing your team.
• A positive outlook with a can-do attitude.

What’s in it for me?

• Opportunity for a monthly performance bonus for your amazing efforts.
• Benefit from boosted pension contributions for a secure future. A whopping 6% contribution from us and 4% from you.
• Working 5 days over 7, as business needs require, enjoying every other weekend off to recharge and relax.
• Smile brightly with dental and private healthcare options.
• Earn more holidays as you grow with us.
• Enjoy fantastic staff discounts on premium products.
• Access our supportive Employee Assistance for any of life’s challenges.

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