Company: Sefton Redeployment
Location: Sefton
Job Description:
Sefton Council is seeking a Customer Service Advisor to join the Contact Centre. You will handle telephone, email and social media enquiries across a wide range of council services, ensuring high-quality service and accurate data on the CRM system.
The role requires the ability to manage a varied workload and to communicate complex information clearly. You will be part of a team delivering frontline customer service during standard hours, with full training provided and opportunities to develop
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Posted: October 4th, 2026