Company: Exponential-e
Location: Wales
Job Description:
Exponential-e is seeking a motivated 1st Line Service Desk Analyst to provide on-site support for customers. You will manage tickets via phone, portal, and email, ensuring timely resolutions and effective communication with both technical and non-technical stakeholders.
The role involves two early shifts (7am-7pm) followed by two late shifts (12pm-12am) with four days off; experience with Windows OS and ITIL ticketing is beneficial, and industry certifications like CompTIA A+ are welcomed.
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Posted: October 4th, 2026