Shift Lead: Drive Store Ops & Customer Experience

B&Q Limited in Parkhead, Scotland, is recruiting a Shift Lead to oversee daily store operations, drive customer service and safety standards, and support a team across early and late shifts. This full-time role requires hands-on leadership, decision making at pace, and a focus on making every customer count.

You will ensure colleagues are deployed effectively, act as first point of contact for customers and staff, and help maintain a safe, welcoming shopping environment while delivering the

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