Customer Access & Support Advisor

Magenta Living is seeking a Contact Centre Advisor to support customers with repairs, housing enquiries, payments, and neighbourhood issues. You will listen, explain clearly, and aim to resolve at first contact, while triaging urgent repairs and escalating when needed.

The role operates 7 days a week with varied shifts, reflecting our customer-focused values. You will work with colleagues across the business to ensure customers receive the right support, balancing empathy with efficiency in a

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