Liverpool Football Club is seeking a customer-focused individual to join Supporter Services on a fixed-term 3-month contract at Anfield Stadium. You will handle inbound and outbound fan enquiries across phone, email, web chat and face to face, resolving complaints and queries with consistently high service.
You will promote additional services, adhere to club policies, record contact reasons for planning and analysis, and work as part of a wider team to deliver exceptional supporter experiences.
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