Hybrid Support Team Lead: Elevate Customer Experience

Company: Placements24
Apply for the Hybrid Support Team Lead: Elevate Customer Experience
Location: London
Job Description:

Placements24 is seeking an experienced Support Team Lead to guide our customer support team from East London. You will supervise day-to-day operations, mentor staff, and ensure delivery of exceptional service in a hybrid in-office/remote setup.

You will set performance standards, manage escalations, and implement strategies to boost team efficiency and customer satisfaction, collaborating with other departments to improve overall experience.

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Posted: October 4th, 2026