Experience Designer – CX & Change Lead (6m)

Harvey Nash Plc is seeking an Experience Designer for a six-month Inside IR35 contract with an FS client in the UK. You will help shape customer experience across a range of products and services and may lead a customer advisor team over a given area.

You’ll uncover emerging issues, analyse proposals for complex products, develop research plans, and drive improvements within the organisation’s change programmes, while coaching colleagues and pursuing personal development.

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