Account Manager

Company: GradBay
Apply for the Account Manager
Location: Cardiff
Job Description:

We’re looking for an ambitious Account Manager to join a fast-growing youth marketing agency connecting global brands with student and Gen Z audiences.

You’ll help deliver creative, high-impact campaigns across the UK and Europe — from on-campus activations and live experiences to digital engagement strategies.

This is a hands-on role where you’ll work closely with Account Directors, manage Account Executives, and play a key part in driving client success and agency growth.

What You’ll Do

  • Manage day-to-day client relationships, ensuring campaigns are delivered on time, on brief and on budget
  • Lead and support integrated campaigns – from planning and creative development to delivery and reporting
  • Oversee and mentor junior team members, nurturing growth and accountability
  • Collaborate with cross-functional teams to connect digital, social, and experiential touchpoints
  • Identify opportunities for account growth and support new business pitches and proposals
  • Present campaign updates, performance reports, and strategic recommendations to clients
  • Maintain accurate campaign budgets, timelines, and spend reconciliations

What We’re Looking For

  • 2+ years’ experience in an agency environment (preferably experiential, events, or youth marketing)
  • A confident communicator with client-facing experience across multiple accounts
  • Strong understanding of Gen Z and student culture — what drives, inspires, and engages them
  • Proven ability to manage and develop junior colleagues
  • Experience linking digital and physical activations for integrated campaigns
  • Excellent organisational skills, attention to detail, and ability to juggle multiple projects
  • Creative thinker with solid copywriting and presentation skills
  • Socially savvy — up-to-date with youth trends and social media platforms

Why You’ll Love It Here

  • Competitive salary £35,000–£45,000
  • 24 days’ annual leave + bank holidays
  • Pension & performance-based bonus scheme
  • Vitality Health cover
  • New-business incentive programme
  • Team socials, summer & Christmas parties, agency away days
  • Discounts with partner brands and local businesses

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Posted: October 4th, 2026