Overview
In this role you support global equity trade operations by analyzing and resolving exceptions across accounts and products. You act as a technical SME, collaborating with cross-functional partners to diagnose issues and implement timely solutions. You will drive continuous improvement and may lead small projects, contributing to efficient, compliant operations. The position sits within a global team aligned with Capital Group’s values and mission.
Pay / Benefits
- Generous time-away and health benefits from day one
- Flexible work options
- 2-for-1 matching gifts for charitable contributions
- Annual grants for loved organizations
- On-demand professional development resources
- Retirement contribution (15%)
Responsibilities
- Analyze and resolve exceptions across accounts and products in a specific area
- Determine appropriate actions and involve stakeholders to implement solutions
- Collaborate with Lead Analyst on complex issues and oversee projects
- Lead small to moderately sized internal or external projects
- Perform and monitor daily production tasks to identify and resolve exceptions
- Serve as a technical subject matter expert for the area
- Apply business judgment to recommend improvements and implement solutions
- Collaborate with legal & compliance, trading, core operations, and vendors to move the business forward
- Handle trade confirmation, processing, settlement and claims for global equity markets
- Identify and participate in continuous improvement activities
Key requirements
- Strong analytical and problem-solving capabilities
- Ability to lead and manage process and procedural changes
- Global mindset when solving issues
- Knowledge of Capital Group practices and investment management context
- Self-driven and able to manage workload independently
- Strong business acumen and communication skills
- Ability to work across stakeholders with appropriate urgency
- Experience with complex operational duties across institutional channels
- Collaboration across teams and stakeholder groups
- Clear written and verbal communication with senior stakeholders
- Results-oriented with a proactive mindset
- Analytical problem-solving
- Understanding of investment operations and trade lifecycle
- Knowledge of technology applications supporting business processes
…
