Overview
In this role you apply AI engineering to real business problems at Lendable, shaping how we automate and augment finance workflows. You’ll work in a small, autonomous team to build reliable AI-enabled services that scale across loans, cards and motor finance. You will advance chatbot capabilities, document parsing, and intelligent case management, turning experiments into production systems. This is a hands-on role that blends engineering, process design, and AI to reduce manual work and improve customer outcomes. Join us to help scale cutting-edge fintech tech and influence how AI drives decision-making across the business.
Pay / Benefits
- flexible working
- private health cover
- retirement savings plans
- employee referral programme
- fully stocked kitchen and in-house lunches (select locations)
- cycle-to-work and EV salary sacrifice schemes (selected locations)
Responsibilities
- Improve the chatbot’s quality and expand the account actions it can complete autonomously
- Expand in-house document extraction pipelines for faster, more accurate parsing
- Design LLM-driven workflows to streamline case management
- Identify opportunities to replace manual work with AI systems
- Own solutions from discovery through deployment, evaluation and monitoring
Key requirements
- Strong engineering skills and experience building production systems
- Hands-on experience using LLMs in real workflows
- Experience designing and improving prompts, retrieval pipelines, agent workflows and evaluations
- Understanding of business processes and judgment about where AI can simplify or automate them
- Ability to structure ambiguous problems, test hypotheses and progress with partial information
- Clear communication and ability to explain trade-offs and influence stakeholders
- clear communication
- stakeholder influence
- problem-solving in ambiguous contexts
- LLMs in production workflows
- prompt engineering
- retrieval pipelines
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