Overview
In this role you will lead the technical and commercial delivery for a busy rotating equipment operation. You’ll act as the front line with customers and glue between cross-functional teams to drive quotations, proposals, and tender submissions. You’ll oversee workshop and field service activities, ensuring safe, efficient, high-quality delivery while building strong customer and supplier relationships. You’ll shape continuous improvement and support business growth through technical consulting and site visits. This is a senior, impact-driven management position that blends technical leadership with commercial enablement.
Responsibilities
- Manage day-to-day operation of workshop and field service teams
- Oversee pump repairs, overhauls, inspections, alignment, and performance testing
- Review technical assessments, repair specifications, and engineering reports
- Ensure projects are delivered safely, efficiently, and to high quality standards
- Support preparation of quotations, repair proposals, and tender submissions
- Work with customers to provide technical advice and identify solutions
- Drive continuous improvement, workshop efficiency, and commercial performance
- Build and maintain strong customer and supplier relationships
- Support business growth through technical consultations, site surveys, and project opportunities
Key requirements
- Strong background in rotating equipment or industrial mechanical engineering with minimum 5 years of experience
- Knowledge of pump systems including centrifugal pumps, positive displacement, multistage, and submersible pumps (ideal)
- Experience with fault finding, vibration analysis, bearings, mechanical seals, and alignment
- Ability to interpret technical drawings, engineering reports, and performance data
- Strong leadership and team management skills
- Commercial awareness with experience supporting quotations and customer proposals
- Excellent communication and customer-facing abilities
- Strong problem-solving and decision-making skills
- leadership
- communication
- customer-facing
- rotating equipment knowledge
- pump systems (centrifugal, positive displacement, multistage, submersible)
- fault finding
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