Platform Support Analyst: SaaS Incident & Data

Company: Pearson Whiffin Recruitment Ltd
Apply for the Platform Support Analyst: SaaS Incident & Data
Location: Grove Green
Job Description:

Pearson Whiffin Recruitment Ltd is seeking an IT Platform Support Analyst to join our technology team in the UK. The role focuses on resolving incidents across business-critical SaaS platforms and maintaining platform reliability.

You will monitor performance, investigate issues, manage tickets, and collaborate with development, data, and product teams to ensure high-quality service delivery.

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Posted: October 5th, 2026