Company: Wordsmith
Location: City of Edinburgh
Job Description:
Wordsmith in Edinburgh is hiring a Support Engineer to provide fast, thoughtful, and technically rigorous help to customers. You’ll own incidents from first response through resolution, reproduce reported behaviour, read logs, and trace issues across the product to explain outcomes clearly.
You’ll collaborate with Engineering to ship fixes, write troubleshooting guides, and contribute to incident reviews, while supporting global customers with follow-the-sun coverage and clear handovers between
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Posted: October 5th, 2026