Applications Support Analyst: Triage, Resolve & Liaise

Company: Scott Dunn
Apply for the Applications Support Analyst: Triage, Resolve & Liaise
Location: London
Job Description:

Scott Dunn is seeking an Application Support Analyst to be the primary contact for all helpdesk requests across its applications. You will own the ticket lifecycle—from triage to closure—working with developers when fixes are needed and with business teams to manage expectations.

You will triage tickets, resolve 1st/2nd-line issues, perform data corrections, and help create self-service guidance while monitoring trends and reporting to the dev lead.

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Posted: October 5th, 2026