Regional Manager

We are seeking a dynamic and inspiring Regional Manager to join our team. In this pivotal role, you will lead and empower a dedicated team of supervisors and operatives, driving operational excellence across multiple sites. You will ensure that all locations consistently meet and exceed Kindred’s renowned cleaning standards, fostering a culture of high performance and client satisfaction. Your leadership will be crucial in maintaining our reputation for quality and reliability. Please note: The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check to our satisfaction, ensuring compliance with our safeguarding policies for working on our sites.

• Drive operational excellence and maximise contract profitability by effectively leading and motivating your on-site teams.
• Manage financial performance by diligently adhering to budget allocations.
• Cultivate and nurture robust client relationships, ensuring exceptional satisfaction levels.
• Uphold and elevate the highest standards of service delivery across all sites.
• Recruit, onboard, and continuously coach your site teams, fostering their professional growth and performance.
• Conduct thorough monthly quality audits to guarantee consistent adherence to our high standards.
• Support the Operations Manager by undertaking diverse projects and reports, contributing to strategic initiatives.
• Facilitate regular contract and specification review meetings with clients, ensuring alignment and transparency.
• Champion Health & Safety, ensuring full compliance with all procedures and legislation.
• Proactively identify and implement opportunities for continuous improvement, cost efficiencies, and account expansion.
• Actively pursue and secure opportunities to introduce and deliver additional services to clients.
• Excellent communication and people management skills
• Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with managing budgets
• Passionate, flexible, trustworthy, and innovative.
• Hold a full driving license and be able to travel to sites
• Basic Excel, Word & Outlook skills, Appropriate professional qualifications and/or memberships. For example, any British Institute of Cleaning Science (BICSc), Institution of Occupational Safety & Health (IOSH) or National Examination Board in Occupational Safety & Heath (NEBOSH) memberships, qualifications, or specific course attendance.
• Experience working with education
• Working knowledge of Health and Safety systems in the cleaning industry

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