Customer Service Manager — Lead 20+ Team, AI-Driven CX

Office Angels in Guildford is seeking a Customer Services Manager to lead a 20+ FTE team and drive service excellence. You will review, refine, and implement processes to boost efficiency, reduce costs, and improve customer and staff experiences.

The role is office-based, Monday to Friday, with potential benefits and a performance bonus, in a company known for strong UK and Europe presence. DOE salary £45k-£55k.

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