Remote AI-Driven Support Operations Analyst

Company: Aveni
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Job Description:

Aveni is a remote-friendly UK-based tech company leveraging AI to boost efficiency for financial services. We are seeking a Support Operations Analyst to scale our AI-powered customer support and own the AI agent, Intercom Fin, while improving self-service and knowledge workflows.

You’ll investigate incidents, manage knowledge, and collaborate with Product, Engineering and Training to ensure readiness for product launches.

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Posted: October 5th, 2026