Supply Chain job – Mandarin Speaking Customs Brokerage Supervisor

Company: People First
Apply for the Supply Chain job – Mandarin Speaking Customs Brokerage Supervisor
Location: London
Job Description:

JobTitle:MandarinSpeakingCustomsBrokerageSupervisor

YourNewSalary:£45-55k

Location:FullyonsitenearLondonHeathrowAirport

Status:Permanent

Start:ASAP

Workinghours:08.00-16.00MondaytoFriday

WhoYou’llbeWorkingFor:

Growingglobalfreightforwarder.

MandarinSpeakingCustomsBrokerageSupervisor-WhatYou’llbeDoing:

  • OverseedailyUKimportandexportcustomsclearanceoperationstoensureefficientandcompliantprocesses.
  • Leadandmanagethecustomsteam,allocatedailytaskseffectively,andelevateoverallteamproductivityandservicequality.
  • ReviewcustomsentrydocumentationtoensuredataaccuracyandcompliancewithHMRCandrelevantregulatoryrequirements.
  • Managecustomsinspections,holds,clearanceexceptions,andresolveissuesbycommunicatingpromptlywithclients,HMRC,andrelatedauthorities.
  • Guidetheteaminresolvingcomplexcustomsissuesandcontinuouslyoptimiseoperationalworkflowsandstandardprocedures.
  • Maintainsmoothcommunicationandcollaborationwithclients,warehouse,transportationteams,andoverseasagentstoensureseamlessclearance.
  • MonitorUKcustomspoliciesandregulatorychangestoensureongoingcompanycompliance.

MandarinSpeakingCustomsBrokerageSupervisor-TheSkillsYou’llNeedtoSucceed:

  • FluentinMandarinandproficientinEnglishasaworkinglanguage(capableofcommunicatingeffectivelywithclientsandHMRC).
  • ExperienceinUKcustomsbrokerageorinternationallogisticscustomsoperations.
  • Proventeammanagementexperiencewithatrackrecordofleadingacustomsteamindailyoperations.You’llbemanaging1-2teammembers.
  • Experienceinairfreight,freightforwarding,expresscourier,orcross-borderlogisticsispreferred.
  • FamiliarwithUKimport/exportclearanceprocessesandHMRCregulations.
  • ProficientinusingCDS(CustomsDeclarationService)andassociateddeclarationsystems.
  • SolidunderstandingofHSCodes,ImportVAT,CustomsDuties,RulesofOrigin,andcompliancestandards.
  • Abilitytoindependentlyhandlecustomsinspections,clearanceexceptions,andcustomercomplaints.
  • Strongriskidentificationabilityandcomplianceawareness.
  • Strongsenseofresponsibility,detail-oriented,rigorous,andhighlyexecution-focused.
  • Excellentteammanagement,communication,coordination,andcustomerserviceskills.
  • Adaptabletoafast-pacedlogisticsenvironmentwithstrongstressmanagementandproblem-solvingskills.

Please follow us on Linkedin: https://www.linkedin.com/company/people-first-supply-chain

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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Posted: October 5th, 2026