B2B Ecommerce Executive

The Liberty Recruitment Group is delighted to be partnering exclusively with a fantastic and well-established organisation in the search for an Ecommerce Executive to join their Marketing team. This is an exciting opportunity for someone with ecommerce experience to take ownership of establishing a brand new B2B customer portal, driving its day-to-day management, optimisation, and future growth. Based in Chichester, paying up to £45,000 DOE, you will report into a highly experienced and supportive Head of Marketing whilst also working closely with the wider Commercial team to ensure a seamless client experience.

What you’ll do as an Ecommerce Executive:

• Manage the day-to-day operation of the B2B customer platform.
• Maintain product catalogues, categories and website content.
• Upload and manage product information, imagery, pricing and specifications.
• Support B2B ordering journeys, ensuring an excellent user experience.
• Manage website content, including homepages, landing pages, banners and promotional material.
• Ensure content is aligned with SEO best practice and delivers a consistent brand message.
• Monitor site performance, analysing customer behaviour and identifying opportunities to improve conversion and user experience.
• Carry out A/B testing and report on key ecommerce KPIs.
• Support the ongoing development and enhancement of the ecommerce platform, contributing ideas for future improvements.

The ideal candidate will have:

• Experience within ecommerce, digital platforms or SaaS.
• A strong understanding of ecommerce user journeys, product data and digital customer experience.
• Excellent analytical skills with the ability to interpret performance data.
• A proactive approach with strong organisational and problem-solving skills.

It would be advantageous if you have:

• Experience using BigCommerce or another B2B ecommerce platform.
• Experience working within a wholesale or manufacturing environment.
• Knowledge of ERP, PIM or CRM integrations.
• Experience with conversion rate optimisation (CRO), A/B testing or SEO.

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