Field Service Engineer
ASRS
Location: Northern Ireland
Salary: £38,(Apply online only) – £40,(Apply online only) + Overtime
Hours: Monday to Friday, 8:00am – 5:00pm
We’re working with a well-established specialist engineering business that supplies, installs and maintains Automated Storage and Retrieval Systems (ASRS) for customers across a wide range of industries.
Due to continued growth, they are looking to add a Field Service Engineer to their team, covering customers throughout the region with occasional wider UK travel.
This is a great opportunity for an experienced Mechanical or Electrical Engineer who enjoys fault-finding, working independently and dealing directly with customers.
The Role
As a Field Service Engineer, you’ll be responsible for the servicing, maintenance, fault-finding and repair of sophisticated automated storage systems at customer sites.
Your responsibilities will include:
- Carrying out inspections and preventative maintenance on automated storage systems
- Completing annual servicing and routine maintenance
- Diagnosing and resolving mechanical and electrical faults
- Responding to breakdowns and providing effective technical support
- Supporting system upgrades and software updates
- Assisting with the installation and commissioning of new equipment
- Providing customers with technical support and product guidance
- Completing service reports and documentation accurately
- Managing your own diary, travel and workload
- Building strong relationships with customers and representing the business professionally
- Developing specialist knowledge of ASRS equipment and technology
About You
We’re interested in speaking with Engineers from a range of backgrounds, particularly multi-skilled, with strong electrical and mechanical capabilities.
You should be:
- Hands-on and technically minded
- Confident with fault-finding and problem-solving
- Comfortable working independently at customer sites
- Customer-focused with good communication skills
- Organised and able to manage your own workload
- Proactive and willing to learn specialist equipment
- Professional and presentable
- Able to travel throughout the region
- A full UK driving licence holder
- Experience with automated storage, materials handling, industrial machinery, automation or similar equipment would be advantageous, but is not essential.
What matters most is having the right engineering fundamentals, a practical approach and the willingness to learn.
What You’ll Get
- £38,(Apply online only) – £40,(Apply online only) basic salary
- Overtime opportunities
- Monday to Friday, 8:00am – 5:00pm
- 25 days holiday + bank holidays
- Company van, with the option for personal use
- Company laptop
- Company mobile phone
- Full tools and equipment
- Comprehensive specialist product training
- Training opportunities in the UK and Germany
- Pension
- Life assurance
- Income protection
- Annual discretionary bonus
- Paid sick leave
- Work-Life Balance
Despite being a field-based position, this role offers an excellent work-life balance.
Overnight stays are very rare, and weekend work is also very rare, with the normal working pattern being Monday to Friday, 8am – 5pm.
There may occasionally be additional travel, weekend work or overnight stays to meet customer requirements, but these are the exception rather than the norm.
SER-IN
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