Quality Assurance Associate (Mortgage Underwriting)West Midlands – Hybrid 2 to 3 days per week at home following probationSalary to £35K + bonus & benefits
Our client is a well-established lender seeking an experienced manual mortgage underwriter to join its Lending team as a Quality Assurance Associate.
This is an excellent opportunity for a mortgage underwriter who has held a mandate to make lending decisions and is now looking to develop their career in a quality assurance environment.
Working closely with the Head of Lending and as part of a small mortgage underwriting team, you will provide first-line oversight of underwriting quality.
Duties will include:
- Reviewing mortgage applications and underwriting decisions to assess quality, consistency and compliance with lending policy and procedures.
- Checking that underwriting decisions are within policy limits and appropriately documented.
- Maintaining accurate records of all sampling and QA activity to provide a clear audit trail.
- Identifying trends, errors, discrepancies and areas of risk within the underwriting process and raising these with the Head of Lending.
- Providing constructive feedback and supporting coaching to improve underwriting quality and consistency.
The successful individual will possess:
- Proven experience as a manual mortgage underwriter.
- CeMAP qualified, or willing to study towards the CeMAP qualification.
- Sound judgement and the ability to independently assess underwriting decisions against policy, procedures and regulatory requirements.
- Experience of providing feedback or coaching to colleagues would be advantageous.
Our client offers a hybrid approach, with the role initially based at the West Midlands HO and, after probation, the opportunity to work 2 – 3 days from home each week.
If you are an experienced manual mortgage underwriter with a lending mandate and are looking for a QA role, this could be the opportunity to use your underwriting expertise in a new capacity.
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