Remote Service Desk Analyst – SaaS & EdTech Support

Company: LGBT Jobs
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Job Description:

LGBT Jobs in the United Kingdom is seeking a Service Desk Analyst for a remote position with travel expenses covered. You will deliver technical support for Skilltech’s software platforms and act as a product expert, partnering with Customer Success, Development and QA teams.

The role emphasizes customer service, onboarding, configuration, release validation and continuous improvement, with SLA adherence and clear communication of technical concepts.

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Posted: October 5th, 2026