Hands-On Service Desk Engineer (1st/2nd Line)

ed Resourcing Ltd is seeking a 1st/2nd Line Engineer in Welwyn Garden City to join a growing division within the business. You will provide hands-on IT support and help drive technological excellence across the team.

You’ll work with Microsoft 365, Windows environments, SharePoint and Azure AD/Entra ID, learning from senior engineers and taking on responsibilities over time. A collaborative, user-focused service culture is important.

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