Senior IT Support Engineer – 2nd/3rd Line

Escape in Edinburgh is seeking an experienced IT Support Engineer to join a busy MSP. This senior, hands-on role focuses on resolving escalated 2nd/3rd line issues across multiple client environments, with hybrid working and a salary of £36,000-£42,000 dependent on experience.

You will administer Microsoft 365, Azure and Intune, manage Windows Server, Active Directory and Group Policy, troubleshoot networks, and support virtualised environments (Hyper‑V/VMware).

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