Company: Confidential
Location: Chester
Job Description:
Confidential in the United Kingdom, Chester area, is seeking a German & English-speaking Service Desk Analyst to provide first-line IT support within a structured IT Service Desk environment.
The successful candidate will handle incidents and service requests, troubleshoot IT issues, manage support queues, maintain SLA performance and coordinate ticket resolution across multiple support teams. Strong customer service and communication skills are essential, with familiarity with ServiceNow.
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Posted: October 5th, 2026