Water & Wastewater Customer Experience Analyst

United Utilities in Warrington is seeking a customer-focused representative to improve satisfaction across the water and wastewater network. You will keep customers informed from issue reporting to job completion and work to reduce repeat contacts.

You will use INS and network process knowledge, manage multiple data displays in Microsoft Office, and follow escalation procedures. This permanent onsite role offers a generous benefits package and a 37-hour week.

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