Full-Time | Logistics & Transport | Operations Management | £13per hour
Ready to take the next step in your logistics career?
ATA Sameday is looking for a driven and experienced Assistant Operations Manager to join our growing team.
This is a hands-on operational role supporting the day-to-day running of our same-day delivery operation. You’ll work closely with drivers, depot teams, clients and senior management to keep the operation running smoothly, safely and efficiently.
If you enjoy a fast-paced environment, solving problems and working with people, this could be the perfect next step for you.
What You’ll Be Doing
- Supporting the Operations Manager with the daily running of the operation.
- Managing and supporting drivers throughout the working day.
- Assisting with driver planning, route allocation and daily schedules.
- Monitoring driver attendance, performance and operational KPIs.
- Dealing with driver queries and resolving operational issues.
- Managing delivery delays, failed deliveries and other day-to-day challenges.
- Communicating with clients, drivers and internal teams.
- Supporting driver onboarding, inductions and training.
- Ensuring company processes, health & safety and compliance standards are followed.
- Assisting with reporting, investigations and performance management.
- Identifying areas for improvement and helping implement practical solutions.
- Providing support and cover for the Operations Manager when required.
What We’re Looking For
We’re looking for someone who is organised, confident and hands-on, with previous experience in logistics, transport, courier or delivery operations.
You will ideally have:
- Previous supervisory, team leader or management experience.
- Experience managing or supporting drivers.
- Strong communication and people-management skills.
- Excellent organisation and time-management skills.
- A proactive approach to problem-solving.
- The ability to stay calm and make decisions in a busy environment.
- Good IT and administration skills.
- A strong focus on customer service and operational performance.
- The flexibility to support the operation when needed.
Why Join ATA Sameday?
This is a great opportunity for an experienced Transport Supervisor, Logistics Coordinator, Depot Supervisor, Team Leader or Operations professional looking to progress into a management role.
You’ll play an important part in supporting our drivers, maintaining operational standards and helping ATA Sameday continue to grow.
ATA Sameday – Delivering more than just great service.
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