Train Dispatcher: Real-Time Dispatch & Customer Support

Company: FirstGroup
Apply for the Train Dispatcher: Real-Time Dispatch & Customer Support
Location: Chippenham
Job Description:

GWR in the United Kingdom is hiring a Train Dispatcher to ensure safe, on-time departures and deliver exceptional customer service at the station. You will be a proactive communicator, able to stay calm under pressure and work as part of a busy team to keep passengers informed during disruptions.

You will undertake duties across ticketing and platform operations, prioritise safety for customers and colleagues, and participate in full training including a three-week programme.

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Posted: October 5th, 2026