NHS Referrals Administrator (Band 3) – Temporary to 31st March 20027
Based Norwich, NR2
Monday to Friday, 9am to 5pm (30-minute lunch)
Temporary until 31 March 2027
100% Office Based
We are seeking a dedicated and organised Administrator to join a busy and friendly team, which provides advice, support and access to a range of health and wellbeing services, including mental health support.
The team requires additional support to help clear a backlog of referrals and waiting lists.
Key Duties
- Processing referral backlogs and updating records
- Creating and proofreading outcome letters from templates
- Uploading correspondence to SystmOne, ERS and service portals
- Closing referrals and maintaining accurate records
- Liaising with clinicians where clarification is required
- Printing and preparing letters for posting
Please note: This is an administrative role only and does not involve answering telephones.
Full Training Provided
Training will be given on:
- SystmOne
- Smartcard access
- Internal systems and processes
We’re Looking For Someone Who Is:
- Hardworking and reliable
- Thorough with excellent attention to detail
- Conscientious and organised
- Able to handle confidential information appropriately
- Comfortable working within a healthcare environment
- Resilient when exposed to sensitive mental health and wellbeing information
This is a fantastic opportunity for an experienced administrator looking to support an important NHS service while working within a friendly and diverse team.
Please note successful applicants will need to undertake a DBS and NHS Screening prior to commencing.
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