IT Operations Lead: Service Management & Incident

Company: VMD
Apply for the IT Operations Lead: Service Management & Incident
Location: Addlestone
Job Description:

VMD, the Veterinary Medicines Directorate, is seeking an IT Operations and Service Management Lead to join the IT Operations team in a hands-on operational role with service management responsibility. The role supports reliable delivery of IT services underpinning regulatory, scientific, and business activities.

You will focus on modern computing, end-user services, and live service support, providing senior technical judgement, prioritisation, and escalation support across the team.

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Posted: October 5th, 2026