Facilities Management Coordinator

Better places, thriving communities

ROLE: Workplace Facilities CoordinatorHOURS: Full TimeLOCATION: Glasgow

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for a Workplace Facilities Coordinator who will act as the customer-facing representative for our MOD FDIS Contract, ensuring seamless facilities management support and delivering an exceptional workplace experience for building occupants.

Role Responsibilities:

• Act as the primary point of contact for all facilities management-related queries, requests and issues.
• Build and maintain strong relationships with building occupants, ensuring a high standard of customer service and satisfaction.
• Log, monitor and chase work orders on behalf of clients, ensuring issues are directed to the correct teams and resolved promptly.
• Conduct regular floor walks to maintain a clean, tidy and professional working environment, reporting any concerns as required.
• Support workplace health and safety procedures, including playing an active role during fire emergencies in line with building procedures.

Required Qualifications: Applicants must meet the below defined requirements for the role.

• Proven experience within a customer service, facilities management or workplace support environment.
• Excellent written and verbal communication skills with the ability to engage effectively with individuals and groups.
• Experience using CAFM and Maximo systems, including logging jobs, raising purchase orders and running reports.
• Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook, with the ability to support printing and audio-visual solutions.

What’s in it for you?

• Opportunity to work within a professional and supportive facilities management team.
• Ongoing training and development opportunities to support your career progression.
• Competitive salary and benefits package based on qualifications and experience.

There’s a place for you at Mitie, join us today!

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