Port Operations Lead – Customer-Focused & Safe Deliveries

P&O Ferries in Scotland is seeking a Customer Operations Supervisor responsible for the safe, efficient, and professional delivery of daily port and customer service operations. The role leads frontline teams, coordinates vessel turnarounds, and ensures high standards of service.

You will monitor performance, support staff development, manage operational disruptions, and ensure health and safety compliance, working closely with internal departments, ferry operators, and external stakeholders to

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