Resident Experience Advisor – Student Accommodation

Student Roost is seeking a Customer Service Advisor for student accommodation in Aberdeen. The role offers 30 hours per week, with an annual salary of £21,762 pro rata (£13.95 per hour) and overtime paid at 1.25x.

The position includes weekend work on a 5-out-of-7 pattern, within an autumn-spring cycle and annualised hours model. You will handle resident enquiries, provide exceptional service, assist with events, debt management, and admin tasks while supporting a welcoming, inclusive culture.

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